Delete your GuestBills account

Last updated 27 July 2026

This page is for anyone who wants their GuestBills account and data removed. You do not need to have the app installed to use it.

How to request deletion

Send an email to seeasy.se@gmail.com from the email address on your GuestBills account, with the subject line:

Tell us the name of your venue so we can find the right record. That is all we need.

You can also start the same request inside the app, on the Account screen.

What happens next

• We confirm the request is genuinely from the account holder, by replying to the email address on the account.
• We delete the account within 30 days of confirming.
• We email you once it is done.

Once deleted, you can no longer sign in, and the account cannot be recovered.

What gets deleted

• Your name.
• Your email address.
• Your sign-in credentials.
• Your role and membership of the venue.
• Any tip records naming you.

If you are the owner of a venue and you delete the venue's account, everything belonging to that venue is deleted: rooms and tables, item lists, stock records, past bills and guest details.

What is kept, and why

If you are a staff member rather than the owner, the bills you entered stay with the venue as the venue's own financial records, but your identifying details are removed from them.

We do this because a venue is entitled to keep its own accounts, and because deleting a past bill would misrepresent what a guest was actually charged. Nothing in those records will identify you after deletion.

Are you a guest rather than a staff member?

If you stayed at a hotel or drank at a bar that uses GuestBills, and you want your name or phone number removed from that venue's records, the fastest route is to ask the venue directly, since the record belongs to them.

You can also write to seeasy.se@gmail.com and we will act on it.

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Questions: seeasy.se@gmail.com